Shipping Policy
Shipping Policy
Effective Date: Jan 26, 2025
Zeedle is committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping practices, including processing times, delivery timelines, and applicable charges. By placing an order with us, you agree to the terms outlined in this policy.
1. Order Processing Time
-
Processing Time: Orders are typically processed within 1–2 business days after payment confirmation.
-
Business Days: Monday to Sunday, excluding public holidays in India.
Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
We partner with reliable courier services to ensure timely delivery of your orders.
-
Delivery Time: Estimated delivery within 3–7 business days from the date of dispatch, depending on the delivery location.
-
Courier Partners: We collaborate with leading courier companies to deliver your orders securely.
Please note that delivery times may vary based on the destination and other factors beyond our control.
3. Shipping Charges
-
Free Shipping: We offer free standard shipping on all orders within India.
-
Express Shipping: Available at an additional cost, which will be calculated at checkout based on your location and order size.
All shipping charges, including express shipping fees, will be clearly displayed at checkout before you confirm your order.
4. Shipping Address
-
Accuracy: Please ensure that the shipping address provided is accurate and complete to avoid delays or delivery issues.
-
Address Changes: If you need to modify your shipping address after placing an order, please contact us immediately at zeedle.india@gmail.com. We will make every effort to accommodate your request before the order is dispatched.
5. Order Tracking
-
Tracking Information: Once your order is dispatched, you will receive an email with tracking details and a link to track your shipment.
6. Delivery Issues
If you encounter any issues with your delivery, such as:
-
Delayed shipments
-
Damaged or defective products
-
Incorrect items received
Please contact our Customer Support team at zeedle.india@gmail.com within 7 days of receiving your order. We will promptly address and resolve the issue to your satisfaction.
7. International Shipping
Currently, we offer shipping services only within India. We do not accept orders from international locations at this time.
8. Contact Us
For any questions or concerns regarding our shipping policy or your order, please reach out to us:
-
Email: zeedle.india@gmail.com.
-
Phone: 8827844436
-
Website: https://zeedle.co.in